Warranty Exclusions

This warranty does not apply to:


Service calls (site visits) to correct the installation of our products or to instruct you how to use or install our products.

Damage resulting from improper handling or shipping of products, or products damaged by accident, misuse, abuse, fire, flood, improper installation, acts of God, neglect, corrosion, modification or mishandling.

Shipping or postage fees to deliver replacement products or to return defective products.

Repairs or replacement when your product is used in other than normal, single-family household use, such as a commercial environment, or handled in any way inconsistent with the installation instructions included with the product.

Cosmetic damage, including stains or discoloration, which does not affect the structural or functional capability of the product. 

Any labour costs during the limited warranty period. Surfaces damaged due to chemical interaction.

Damage resulting from failure to install the tile floor covering with the tread plate surface facing upward.

Damage caused by mold, mildew, fungus or bacteria. 

Damage from improper use including without limitation, burns, cuts, scratches, scuffs, punctures and indentations. 

Damage caused by permanently adhering the tile floor covering to the surface of the existing garage floor.

Damage from extended direct exposure to sunlight.

Damage from excessive moisture, alkaline and hydrostatic pressure damage from sub floor.

Damage caused from improper installation.

Elite Modular flooring tiles must be checked for existing defects before and during its installation. 

Flooring which has been installed in spite of visible defects is exempt from the warranty.